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Customer Satisfaction Measurement for ISO 9000: 2000

by Bill Self, Nigel Hill, Greg Roche

ISBN 13: 9780750655132

Format: Paperback (176 pages)
Publisher: A Butterworth-Heinemann Title
Published: 11 Dec 2001

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Before Thee I Wed

by Bill Self,Carolyn Self

ISBN 13: 9781936912469

Format: Paperback (262 pages)
Publisher: Parson's Porch Books
Published: 04 Jan 2013

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